New patient visits

Our main objective

Our greatest goal is to give you the healthy, straight, and beautiful smile you’ve always wanted. We understand that choosing to receive orthodontic care is a big decision, and we respect your reasons for wanting to improve the way you look and feel.

Our practice will work with you every step of the way to make sure your orthodontic care is as rewarding as possible. We utilize the latest technology, and offer a variety of safe and gentle treatment options to give you the customized, individual care you deserve.

Every smile starts with a complimentary initial consultation!

Your initial consultation will give you the opportunity to meet Dr. Groves and our team, learn more about orthodontics, receive a complete initial exam, and find out which treatment options will best meet your needs. During your initial consultation, we will:

  • Review your dental and medical history forms
  • Perform a complete oral exam, digital X-rays, and photos to determine treatment options
  • Provide you with a customized treatment plan
  • Discuss all financial information, insurance options, and payment plans

Dr. Groves and our team will be glad to answer any questions you may have, and we will provide all the information you need to determine which treatment is right for you. Please contact our practice to schedule your initial consultation.

What happens after the initial consultation?

You’re one step closer to achieving the smile you’ve always wanted! After your consultation, we will schedule your first appointment and Dr. Groves will place your new orthodontic appliance. This appointment generally takes about an hour, and during this time our team will be available to make sure you are as comfortable as possible.

Scheduling appointments

Visiting our office about every four to eight weeks is an essential part of your orthodontic treatment. Our practice will work with you to make sure your appointments are as convenient as possible. When scheduling appointments, please let us know which days and times work best for you.

We understand that “life happens”! If you’re running late or need to reschedule, please let us know and we will do everything we can to accommodate you. When you’re ready to schedule your first appointment, contact our practice and our friendly scheduling coordinator will assist you. We’re looking forward to working with you.

Visiting the dentist during orthodontic treatment

It is vital that you continue to visit your family dentist every six months for teeth cleanings and routine dental checkups, even during your orthodontic treatment. If extra dental care is needed, we will be happy to coordinate with your family dentist to make sure that you receive the best possible care.

Financial information

The cost of your orthodontic treatment will vary, depending on your individual needs and treatment plan. Our staff will discuss the cost of your treatment and each available payment plan option, so you can make the best choice for yourself and your smile. We will work with you to create a payment plan that fits your budget, and you will know what to expect before beginning treatment.

** Our practice accepts most major credit cards, insurance plans, and flex plans **

Affordable payment plans

Your smile is yours forever, and we want to make it as easy as possible for you to receive the best orthodontic care whenever you need it. To ensure this, we offer:

  • Interest-free payment plans
  • Flexible down-payment options
  • Discount for up-front payment in full
  • Family/sibling discounts

If you have insurance that covers any portion of your orthodontic treatment, our office staff is always available to help you with insurance claims and paperwork.

Please let us know if you have any questions about your insurance coverage, or ideas about how we can make your entire orthodontic experience a pleasant one.

Convenient online services

With the simple click of a mouse, our secure online service allows you to:

  • View your appointment and account information at any time
  • Sign up for email or text appointment reminders
  • Check your payment history and see current charges
  • Print out flex spending reimbursement and tax receipts

If you do not have a patient login, please let us know at your next appointment, and we will gladly help you set up your personal account